Welcome To Jaipur Rose USA's #1 Online Indian Jewelry Store Questions? Text or Call us at +1-347-541-1122

Customer Care & Returns

Returns

Returns are accepted for store credit and all returns must be initiated within 24 hours after delivery. We will send you a shipping label to return the item back to us and will send you a store credit code to use on our website. 

If you would like to view the product via video call before making a purchase or require any additional sizing clarification please contact us.

For more information please e-mail us at: info@jaipurrose.com +1-347-541-1122

Damages & Product Issues
Our jewelry is quality checked before it leaves our showroom. If for some reason you receive your jewelry broken or damaged please contact us so that we can assist you further. Please inspect your order upon reception and contact us within 24 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Lost Or Stolen Packages
We use USPS for shipping within the US and DHL for international orders. If you do not receive your order within 2 weeks of receiving a shipping confirmation please contact us immediately. 

For more information please e-mail us at: info@jaipurrose.com +1-347-541-1122

Product Disclaimer

Our products are made by hand, small imperfections / differences in shape, size and color can happen and are part of the charm of a handmade product. This part of the handmade process is what makes our products unique and should not be seen as a fault. They will never affect the overall aesthetic of the product and its ability for use as intended.

Product Care

Our jewelry is made from high quality materials and is manufactured to be worn for many years to come. 

We recommend keeping the jewelry away from direct sunlight, any moisture including cosmetics and perfumes. Please wipe all jewelry clean after wear with a dry jewelry cloth and store in the accompanying jewelry pouch after each wear.